Automation for home services businesses
A home services business loses work in the gaps: an enquiry that sits overnight, a quote nobody chased, a job that starts before the paperwork arrived. We automate the routing and the chasing so the office stops being the bottleneck. A plumbing firm was one of the businesses onboarded on a system we built.
What this looks like before we arrive
- An enquiry arrives at seven in the evening and sits until somebody opens the inbox
- Quotes go out and nobody chases them, because chasing is nobody's actual job
- Work starts before the paperwork arrives, and the rework lands on the engineer
In practice
What we build for them
Questions we get asked
We are not a software company. Does this still apply?
The work is the same shape. A plumbing firm was one of the businesses onboarded on a system we built, alongside a dental group and a care-home operator. The tools differ. The chasing, the routing and the paperwork do not.
What would you automate first?
Whatever a job waits on. Usually that is the enquiry sitting unrouted overnight, or documents arriving after work has already started. On the onboarding build, collecting documents before configuration began is what removed the rework.
Which part of your operation eats the most hours each week?
Tell us. You get a written answer on what to automate first, free, whether or not we ever work together.